Set up your wireless device

Set up your iPhone for Hosted Exchange

Adding an Exchange account on the iPhone

  1. Go to Settings > Mail, Contacts, Calendars, then tap Add Account.
  2. On the Add Account screen, tap Microsoft Exchange.
  3. Enter the account information, then tap Next. The correct account information can be found in HostPilot or My Services under Services > MS Exchange Server > ActiveSync.
    • Email: Enter the full email address.
    • Username: Enter the full email address.
    • Password: The password for the Exchange account.
    • Description: A descriptive title that identifies this group of settings.
      Note: Optionally you can enter theDomain and the Username. You can find these settings in HostPilotunder Users & Services > ActiveSync page or in My Services > ActiveSync.

The device will try to configure the Exchange server address automatically. If the server address can’t be determined, you will be asked to enter it.

Server name: Your Exchange Proxy server name. You can find the server name in HostPilotunder Users & Services > ActiveSync page or in My Services > ActiveSync.

After the Exchange account is successfully configured, the server’s password policies are enforced.

4. The device offers to immediately sync with the Exchange server. If you choose not to sync at this time, you can turn on calendar and contact syncing later in Settings > Mail, Contacts, and Calendars.Note: Starting from iOS 7, it is possible to synchronize Notes.

  • By default, Exchange ActiveSync pushes new data to your device as it arrives on the server. If you prefer to fetch new data on a schedule or to only pull new data manually, go to Settings > Fetch New Data to change the settings.
  • To change how many day’s worth of data is synced to your device, go to Settings > Mail, Contacts, and Calendars. The default setting is three days.

5. To complete the setup process, tap Save and wait for the iPhone to test your incoming and outgoing ma


Was this article helpful?
0 0 (Login to rate)

Password Reset

Enter your email address below, and we'll send you a new password.

×